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Easy Guide For ICICI Bank Customer Care

ICICI Bank customer care is reachable any time to its customers. The FAQ section provides clarifications for most of the customer queries. Customers can also mail their queries to the email ID [email protected] or call the customer care number. Another option for the customers is to enter their question in the help page and the customer care executives will answer the query.

ICICI Bank Customer Care Number

ICICI bank provides different customer care numbers as per the service required or as per the customer category. Checko customer care services of  Dena Bank Customer Care and YES Bank Customer Care services which provides contact details state wise in India for hassle free banking.The region specific customer care numbers for private or retail customers are :

  • Andhra Pradesh: 7306667777
  • Assam: 9864667777
  • Bihar: 8102667777
  • Chattisgarh: 9098667777
  • Goa: 9021667777
  • Gujarat: 8000667777
  • Haryana: 9017667777
  • Himachal Pradesh: 9817667777
  • Jammu & Kashmir: 9018667777
  • Jharkhand: 8102667777
  • \Karnataka: 8088667777
  • Kerala: 9020667777
  • Madhya Pradesh: 9098667777
  • Maharashtra: 9021667777
  • Orissa: 9692667777
  • Punjab: 7307667777
  • Rajasthan: 7877667777
  • TamilNadu: 7305667777
  • Telangana: 7306667777
  • Uttar Pradesh: 8081667777
  • Uttarakhand: 8081667777
  • West Bengal: 8101667777
  • Shimla: 01773366777
  • Ranchi:06513344339
  • Raipur: 07713366777
  • Patna: 06123366777
  • Panaji: 08323366777
  • Mumbai: 02233667777 / 02244455000
  • Lucknow: 05223366777 / 05224445500
  • Kolkata: 03333667777 / 03344455000
  • Jaipur: 01413366777 / 01414445500
  • Hyderabad : 04033667777 / 04044455000
  • Gurgaon: 01243366777 / 01244445500
  • Ernakulam: 04843366777
  • Delhi: 01133667777 / 01144455000
  • Dehradun: 01353366777
  • Chennai: 04433667777 / 04444455000
  • Chandigarh: 01723366777 / 01724445500
  • Bhubaneswar: 06743366777
  • Bhopal: 07553366777
  • Bangalore: 08033667777 / 08044455000
  • Ahmedabad: 07933667777 / 07944455000

Customers who are not satisfied with the solution provided by the customer care executives can register than complaint by dialing the toll free number 1800 200 3344 from Monday to Friday between 9 am to 6 pm. ICICI Bank customers should provide the service request number at the time of registering the complaint. Service request numbers that are older than 2 months are not accepted.

ICICI Bank Toll Free Number

Wealth or private banking customers can call the toll – free number India: 1800-103-8181. Customers are suggested to call the customer care executives from the mobile number that is registered with the bank for better services. You can also contact the customer care of ICICI with ICICI Internet Banking and ICICI Mobile App.

  • NRI customers calling from UK can call on 0 8081 314 151
  • NRI customers from Singapore can call at 800 101 2553
  • NRI customers from Canada cal call at 1 866 ICICI 4U
  • NRI customers calling from USA can call at 1866 ICICI 4U
  • NRI customers from Australia can call at 0011 800 0424 2448
  • NRI customers from UAE call at 8000 9114001
  • NRI customers within India can call at 1 800 102 5600
  • Customers from any country can call at 91-40 3099 8025
  • Customer from Europe should call at 08-800-0424-2448

ICICI Bank Contact Details

Customers with any unresolved queries can contact the senior management of their nearest branch to get the query resolved. They can also write to the senior management at the corporate office in Mumbai. Customers can write to the corporate office at ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051.

FAQ’s Related to ICICI Customer Care

  1. What should customers do if their queries are resolved?

View Answer
Customers can report their grievances by calling the toll free number 1800 200 3344. The toll free service is available Monday to Friday from 9 am to 6 pm. Customers reporting their grievances should provide the request number that is not older than 2 months.

2. How can NRI customers contact ICICI Bank?

View Answer
NRI customers can contact ICICI bank customer care through different means by calling at the country specific toll free numbers, video banking, mail, email, submitting a service request, and through web chat. The email can be sent to [email protected]. A mail can be sent to the address NRI services center (CPC NRI) ICICI Bank limited, RPC Mumbai, Autumn Estate, 5th floor, A wing, Near Mhada, Chandivali, Andheri (E). Mumbai – 400 072. India.

3. What is the maximum period before which a response can be expected for email queries?

View Answer
All email queries will be answered within a maximum of 15 days.

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