Axis Bank provides different levels of customer care. The frequently asked questions section in the website provides solutions to most of the commonly observed customer queries. The content is well-organized as per the product and customers can easily find the set of FAQ’s relevant to their product such as the operation of a salary account, apply for a loan and others. The customers of Axis Bank can call the customer care number to further resolve their queries.

In the case of unresolved queries, customers can submit their grievances at Axis Bank Support. When a grievance is submitted by the customer, a request number is provided which has to be used for future communications. Generally, the email queries are answered within 2 working days.

Customers not satisfied with the solution provided by the customer care executive can write to the nodal officer. The form to submit the grievance to the nodal officer is available online. Customers should download the form, fill it, and submit. Customers can expect a response from the nodal officer within 10 working days. This bank also provides Axis Bank Net Banking and Axis Bank Mobile App services for hassle free banking.

If the customer fails to receive a response from the nodal officer or the solution provided does not meet the customer expectations, then the same grievance can be submitted to the principal nodal officer along with the service number.

The form to make the complaint to the nodal officer or the principal nodal officer can be downloaded from the complaints and grievance redressal section at the bottom of the page.

Then choose to download the complaint form as required.

If the customer fails to get the query resolved even after complaining to the principal nodal officer then approach the bank ombudsman directly.

Axis Bank Customer Care Number & Toll-Free Number

Axis Bank customer care number to obtain a quick update of the account balance is 1800-419-5959. To obtain the mini statement the customers can call 18004196969. These toll-free numbers can be accessed any time of the day. If you are looking for loans at low interest rates then Axis Bank Loans provides all type of loans for their customers. The toll-free numbers to contact the Axis Bank customer care are as follows:

• Retail customers -1 860 419 5555,1 860 500 5555;
• business customers – +91 22 67987700,  022-62175100 (CIB Service desk)
• Agri and Rural -1 800 419 5577
• NRI Customers
• USA: 1855 205 5577
• UK: 0808 178 5040
• SINGAPORE: 800 1206 355
• CANADA: 1855 436 0726
• AUSTRALIA: 1800 153 861
• SAUDI ARABIA: 800 850 0000
• UAE: 8000 3570 3218
• QATAR: 00 800 100 348
• BAHRAIN: 800 11 300

Axis Bank Contact Details Form

Axis Bank provides details related to the latest offers or details regarding the latest interest rates on deposits and loans are generally provided to the customers by mail. Hence, it is essential for the customers to update their contact information periodically to continue receiving important information from the bank. Axis Bank customers can update their contact information by submitting the customer contact details form. You can also check the other bank Customer Services SBI Customer Care, UBI Customer Care and United Bank of India Customer Care for hassle free banking.

FAQ’s Related to Axis Bank Customer Care

1. How can NRI customers contact the Axis Bank customer support services?

2. How to submit a complaint to the Axis Bank customer care